WFR

Data-Driven Community Management

Make sure you are on the right track in a 2-Day Masterclass

How can a community help your business?

Increase retention for existing customers

Increase (repeat) purchases

Reduce marketing costs

Gather feedback & build innovation

Reduce customer service costs

Tap into a recruitment pool

New sales leads

Why join?

Understand

Understand the importance of leveraging data for community building

Learn

Learn strategies and tools for collecting, analyzing, and applying data insights to grow

Explore

Explore how data-driven approaches can drive sustainable growth and innovation

Join the masterclass to improve your community

A masterclass to remember

“An excellent way to spend time learning and discussing community building. You’ll find how to be more efficient by integrating data and data models into your approach. Also, you’ll meet experts, peers, and like-minded people. This is definitely a masterclass to remember!”

Savian Boroanca – Head of Community at Sessions

Practical and applicable

“It was a practical and applicable masterclass that is invaluable for both those who already have a community and those looking to create one. Liviu and Madalina are experienced, pleasant people who offer many useful ideas.”

Madalina Barbu – Community-led-Growth Consultant at ▲ promocrat

Well-rounded crash course

“This was a practical and well-rounded crash course in managing communities and making data-informed decisions aligned with your long-term strategy. I would recommend it for those growing their community.”

Simona Popa – Lead, Scale to USA international accelerator at Rubik Hub

A great team

“Liviu and Madalina are a great team, with excellent communication skills that helped me to understand better the concept of community, how to measure it, and how to improve their experiences.”

Catalina Sandu – Sales and Operations Manager at Impact Hub Bucharest

Walk the talk

We’ve distilled the best practices and know-how we’ve learned from our years of experience in a single, easy-to-follow masterclass.

The days are designed to be short and to the point, so you can quickly and easily get the information you need.

This is a masterclass. You are improving by building!

What is this Masterclass? 

A learning day

Sessions on identifying key community metrics and KPIs

A practical experience

Design a data collection plan and setting community goals

An improving plan

Analyze and leverage data insights

But what isn’t?

A data class

You will address community building related data management

A magic formula

You will have to work afterwards to adjust your data collection and insights

A waste of energy

To respect your time, we compressed the know-how into just a couple of hours

Agenda

November 25

9:30 – 13:30 GMT+2

Online

9:30 - 10:30 Welcome to the masterclass

Idea Icon - Theory  Intro from Madalina & Liviu

  Check-in with the other participants

10:30 - 11:45 Defining what do we measure

Idea Icon - Theory  Community building process

Idea Icon - Theory  Common mistakes

Idea Icon - Theory  Identifying key community metrics

Tools Icon - Practical work  Defining your community goals

Tools Icon - Practical work  Defining your community KPIs

  Coffee break

11:45 - 13:30 Data collection strategies

Idea Icon - Theory   Data collection tools

Tools Icon - Practical work   Designing a data collection plan 

Idea Icon - Theory   Best practices in data collection

Tools Icon - Practical work   Making sure we collect the data

November 26

9:30 – 13:30 GMT+2

Online

9:30 - 11:45 Analyzing and leveraging data insights

Idea Icon - Theory   Data analysis tools

Tools Icon - Practical work   Analyzing community data sets

Idea Icon - Theory   Identifying actionable insights

   Coffee break

11:45 - 13:30 Applying data insights to drive community growth

Idea Icon - Theory   Putting data into practice

Tools Icon - Practical work   Choose your next steps

Idea Icon - Theory   Next actions and key takeaways

Idea Icon - Theory   Q&A

Our experience

100+

Communities Helped

1k+

Community Events

10k+

Community Hours

Manage your community data

“The masterclass is a great opportunity to get guidance on how to manage your community data and get the most out of it.”

Ana Zama – Start-up Ecosystem Builder at ROStartup

Very powerful approach

“Madalina & Liviu have a very powerful approach, analyzing communities and looking through the lens of data. Their hands-on part was really beneficial and made me identify some blind spots.”

Robert Gombos – Community Manager at Impact Hub Bucharest

In these two days

“I learned how to effectively collect and analyze crucial data, identify relevant metrics and KPIs, and apply these insights to drive growth and innovation. The well-founded theory, practical exercises, and personalized feedback provided a comprehensive toolkit that helps improve critical aspects of all the communities, proving to be a true game-changer.”

Elisabeta Năstase – Startup Support and Community Builder at Rubik Hub

Very useful masterclass

A very useful masterclass for those looking to better understand their communities and develop them based on good, clean data. A productive and friendly learning space, colorful even if it is about data and Excel 🙂

Dana Cîrtog – Program Manager at Impact Hub Bucharest

Your Commitment

Bring your curiosity and questions

Be fully present and engaged

Work 2 days on your community 

Your Investment

What do you get if you join the Masterclass?

2 days packed with theory, exercises & next steps 

Working documents containing templates & frameworks

A curated list of resources for in-depth study

A space to ask us questions & discuss with other participants

A follow-up meeting 1 Month after the masterclass

A price that is fair both to you and for the value we provide

All for a one-time payment of €149

FAQ

When does the masterclass take place?

On November 25 & November 26 between 9:30 – 13:30 GMT+2.

Where?

Online on Zoom.

What happens after I pay?

You will get an onboarding email with all the details about the masterclass. 

Terms of Service

Privacy Policy

Code of Conduct

Bucharest, Romania, EU