WFR
Data-Driven Community Management
Make sure you are on the right track in a 2-Day Masterclass
How can a community help your business?
Increase retention for existing customers
Increase (repeat) purchases
Reduce marketing costs
Gather feedback & build innovation
Reduce customer service costs
Tap into a recruitment pool
New sales leads
Why join?
Understand
Understand the importance of leveraging data for community building
Learn
Learn strategies and tools for collecting, analyzing, and applying data insights to grow
Explore
Explore how data-driven approaches can drive sustainable growth and innovation
Join the masterclass to improve your community
A masterclass to remember
“An excellent way to spend time learning and discussing community building. You’ll find how to be more efficient by integrating data and data models into your approach. Also, you’ll meet experts, peers, and like-minded people. This is definitely a masterclass to remember!”
Savian Boroanca – Head of Community at Sessions
Practical and applicable
“It was a practical and applicable masterclass that is invaluable for both those who already have a community and those looking to create one. Liviu and Madalina are experienced, pleasant people who offer many useful ideas.”
Madalina Barbu – Community-led-Growth Consultant at ▲ promocrat
Well-rounded crash course
“This was a practical and well-rounded crash course in managing communities and making data-informed decisions aligned with your long-term strategy. I would recommend it for those growing their community.”
Simona Popa – Lead, Scale to USA international accelerator at Rubik Hub
A great team
“Liviu and Madalina are a great team, with excellent communication skills that helped me to understand better the concept of community, how to measure it, and how to improve their experiences.”
Catalina Sandu – Coworking Director at Impact Hub Bucharest
Walk the talk
We’ve distilled the best practices and know-how we’ve learned from our years of experience in a single, easy-to-follow masterclass.
The days are designed to be short and to the point, so you can quickly and easily get the information you need.
This is a masterclass. You are improving by building!
What is this Masterclass?
A learning day
Sessions on identifying key community metrics and KPIs
A practical experience
Design a data collection plan and setting community goals
An improving plan
Analyze and leverage data insights
But what isn’t?
A data class
You will address community building related data management
A magic formula
You will have to work afterwards to adjust your data collection and insights
A waste of energy
To respect your time, we compressed the know-how into just a couple of hours
Agenda
November 25
9:30 – 13:30 GMT+2
Online
9:30 - 10:30 Welcome to the masterclass
Intro from Madalina & Liviu
Check-in with the other participants
10:30 - 11:45 Defining what do we measure
Community building process
Common mistakes
Identifying key community metrics
Defining your community goals
Defining your community KPIs
Coffee break
11:45 - 13:30 Data collection strategies
Data collection tools
Designing a data collection plan
Best practices in data collection
Making sure we collect the data
November 26
9:30 – 13:30 GMT+2
Online
9:30 - 11:45 Analyzing and leveraging data insights
Data analysis tools
Analyzing community data sets
Identifying actionable insights
Coffee break
11:45 - 13:30 Applying data insights to drive community growth
Putting data into practice
Choose your next steps
Next actions and key takeaways
Q&A
Our experience
100+
Communities Helped
1k+
Community Events
10k+
Community Hours
Manage your community data
“The masterclass is a great opportunity to get guidance on how to manage your community data and get the most out of it.”
Ana Zama – Start-up Ecosystem Builder at ROStartup
Very powerful approach
“Madalina & Liviu have a very powerful approach, analyzing communities and looking through the lens of data. Their hands-on part was really beneficial and made me identify some blind spots.”
Robert Gombos – Community Manager at Impact Hub Bucharest
In these two days
“I learned how to effectively collect and analyze crucial data, identify relevant metrics and KPIs, and apply these insights to drive growth and innovation. The well-founded theory, practical exercises, and personalized feedback provided a comprehensive toolkit that helps improve critical aspects of all the communities, proving to be a true game-changer.”
Elisabeta Năstase – Startup Support and Community Builder at Rubik Hub
Very useful masterclass
A very useful masterclass for those looking to better understand their communities and develop them based on good, clean data. A productive and friendly learning space, colorful even if it is about data and Excel 🙂
Dana Cîrtog – Program Manager at Impact Hub Bucharest
Your Commitment
Bring your curiosity and questions
Be fully present and engaged
Work 2 days on your community
Your Investment
What do you get if you join the Masterclass?
2 days packed with theory, exercises & next steps
Working documents containing templates & frameworks
A curated list of resources for in-depth study
A space to ask us questions & discuss with other participants
A follow-up meeting 1 Month after the masterclass
A price that is fair both to you and for the value we provide
All for a one-time payment of €149
FAQ
When does the masterclass take place?
On November 25 & November 26 between 9:30 – 13:30 GMT+2.
Where?
Online on Zoom.
What happens after I pay?
You will get an onboarding email with all the details about the masterclass.